FOOD MANAGEMENT SYSTEM AND LEVEL OF SATISFACTION STUDENTS IN ISLAMIC BOARDING SCHOOLS AT CENTRAL JAVA

Abstract

The food management system is oriented to customer satisfaction which is assessed by using several indicators, namely timeliness, variety of food, taste of food, cleanliness of tools and food and the appearance of officers. This study aims to determine the relationship between the management system of food and the level of satisfaction of students in islamic boarding school at Central Java. This study used  cross-sectional design with observational methods, interviews and questionnaires independently. Research subjects were taken by purposive sampling method with a total sample of 297 students. Data collection tools using were satisfaction level questionnaire, food administration checklist, stationery, digital camera and SPSS version 16. Data obtained were processed using Ms. Excel and SPSS version 16. The statistical test used in this study was the Chi Square and Mann Whitney test. The results of the differences in the management system of food in each boarding school were obtained with a value of p = 1.000. The results of differences in the level of satisfaction of students in each boarding school obtained results p = 0.000.While the test results regarding the relationship between the management system of food and the level of satisfaction of students in Islamic boarding schools were obtained with the results of p = 0.021. There is no significant difference between the management system of food in each boarding school. There is a difference between the level of satisfaction in each boarding school  and also, there is a significant relationship between the management system of food and the level of satisfaction.

Keywords : Food Management System, Islamic Boarding School, Level of Satisfaction